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Terms of service

Terms of service

OVERVIEW

Welcome to Patapo! The terms “we,” “us,” and “our” refer to Patapo. Patapo operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Patapo is “Powered by” Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and address areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices owned, purchased, or controlled by you.

In order to use the Services, including accessing or browsing our online stores, or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online stores. However, please note that colors or the appearance of a product may differ from how they appear on your screen depending on the type of device you use to access the store, as well as your device settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be exactly as shown or described in our online stores.

All product descriptions may be changed at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. [Merchant] reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not accepted until Patapo confirms its acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting it, as Patapo may not be able to accommodate cancellation requests after the order has been accepted. In the event that we do not accept, change, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange only in accordance with our Return Policy [LINK].

You represent and warrant that your purchases are intended solely for your personal or household use and are not intended for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions may change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, duties, or import charges.

Prices shown in our online stores may differ from prices offered in physical stores or online or other stores operated by third parties. From time to time, we may offer promotions on the Services that may affect pricing and that are governed by separate terms and conditions distinct from these Terms. If there is a conflict between promotion terms and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions.

You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are duly authorized to use such credit card for purchases;
(iii) the charges incurred by you will be honored by your credit card company; and
(iv) you will pay all charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY TERMS

We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs procedures, or other factors beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brand names, text, displays, images, graphics, product reviews, video and audio recordings, and the design, selection, and arrangement thereof, are owned by Patapo, its affiliates, or licensors and are protected by United States and other countries’ patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material available through the Services. Except as expressly provided in these Terms, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property of [Merchant], Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by [Merchant].

The Patapo names, logos, product and service names, designs, and slogans are trademarks of Patapo or its affiliates or licensors. You may not use such trademarks without Patapo’s prior written permission. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans used in the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be given access to customer tools offered by third parties as part of the Services, but we neither monitor nor control them nor have any influence over their operation.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement or recommendation. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party providers.

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may provide materials and hyperlinks to websites operated or provided by third parties (including any integrated third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services and access such materials or third-party websites, you do so at your own risk.

We are not responsible for any harm or damages related to your access to any third-party websites or to the purchase or use of any products, services, resources, or content on third-party websites. Please review the third party’s policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and should not be removed or modified.]

Patapo is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are conducted directly with Patapo. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Patapo, including any injury, damage, or loss arising from products or services purchased. You expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising from or related to your purchases and transactions with Patapo.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is governed by our Privacy Policy, which can be viewed here [LINK], and certain personal information may also be governed by Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit through the Services will be transmitted to Shopify and may be shared with third parties who may be located in countries other than your own in order to provide the Services to you. For more information about how we, Shopify, and our partners use your personal information, please see our Privacy Policy [LINK].

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and publicly display such Feedback in any medium and for any purpose, including commercial use. For example, we may use these license rights to operate, provide, evaluate, improve, enhance, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.

You further represent and warrant that:
(i) you own or have all necessary rights to all Feedback you submit;
(ii) you have disclosed any compensation or incentives received for submitting Feedback; and
(iii) your Feedback complies with these Terms. We are and shall be under no obligation: (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions in the Services or in information provided through the Services relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right at any time, without prior notice (including after you have submitted your order), to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not directly or indirectly access or use the Services:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise injure any of our employees or any other person;
(e) to submit false or misleading information;
(f) to upload, download, use, or re-use material that does not comply with these Terms;
(g) to transmit or procure the sending of advertising or promotional material, including any “junk mail,” “chain letters,” “spam,” or any other similar solicitation;
(h) to impersonate or attempt to impersonate any other person or entity; or
(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Patapo, Shopify, or users of the Services or expose them to liability.

In addition, you agree not to:
(a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) spam, phish, pharm, pretext, spider, crawl, or scrape;
(e) use any robot, spider, data mining, data gathering and extraction tools, automated devices or processes, AI tools (such as agentic AI), or manual means to access the Services; or
(f) interfere with, circumvent, or evade any security or authentication features, robot exclusion headers, or other measures we use to limit access to the Services. We reserve the right at any time, without notice, to suspend, disable, or terminate your account if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS

14.1 This section (“Agent Terms”) applies when you use, allow, authorize, or initiate the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of a person or entity or at their direction and may do so without direct supervision, either on behalf of a person or through a person’s device.

14.2 No Agent may access, use, or interact with the Services unless it clearly identifies itself at all times and operates strictly in accordance with the requirements of Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from doing so.

14.3 We may limit, including through technical measures, whether and how any Agent may access, use, and interact with the Services.

14.4 Agents must:
(i) indicate in all HTTP/HTTPS requests that the request is being made by an Agent, and disclose the Agent’s name by including the following text in the request’s user-agent string: “Agent/[agent name]”;
(ii) not conceal or disguise the fact that any access, use, or interaction is being conducted by an Agent, such as by: (a) imitating human behavior and interaction patterns or (b) completing or bypassing CAPTCHA or other measures intended to distinguish computer use from human use;
(iii) respond truthfully and honestly to any question or prompt intended to determine whether the interaction is being conducted by a human or a computer;
(iv) not bypass or otherwise evade any measures intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION

We may, in our sole discretion, terminate this agreement or your access to the Services (or any part thereof) at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination.

Following any termination, the following sections shall survive: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, No Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

Information available on or through the Services is provided solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

EXCEPT AS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Patapo, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, payable to any third party arising out of or related to:
(1) your breach of these Terms of Service or the documents incorporated herein by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that failure to notify you promptly will not relieve you of your obligations unless you are materially prejudiced by such failure. We may control the defense and settlement of such claim at your expense, including the selection of counsel, but we will not enter into any settlement imposing non-monetary obligations on you without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of indemnifiable claims, including by providing all relevant documents.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - NO WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not transfer, assign, or delegate this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the federal and state or territorial courts located in the jurisdiction where Patapo has its principal place of business. You and Patapo consent to the venue and personal jurisdiction of such courts.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. You are responsible for checking our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: shopify@patapo.lt

Our contact information is provided below:

shopify@patapo.lt
Individual Activity Executor: Urtė Ivanauskaitė
Individual Activity No.: 1120041